TOPIC: Most law enforcement officers and investigators receive training in various aspects of suspect interrogations but fall short in proper eyewitness and victim interviews. Every call and case starts with a victim, let their voice help solve the crime.
These cognitive interview techniques are a game-changer for law enforcement professionals, offering a powerful tool to enhance their investigative skills.These techniques enable officers to gather accurate and reliable information from witnesses and victims by utilizing specific cognitive strategies.
CLASS OBJECTIVES:
A. Define Cognitive Interview (CI).
- What is CI.
- How can law enforcement benefit from CI.
- Strengths of CI
B. Cognitive Interviewing
- How is CI similar too current interview techniques.
- How is CI different.
C. Where to conduct the interview.
- Environment
- Initial contact
- Building
D. Neuroscience behind CI
- Stress
- Self-protection
- Time
E. When should I conduct the CI interview.
- All
- Age
- Diminished memory
- Confused
F. What are the four (4) components of CI.
- Recall everything
- Reverse the Order
- Change perspective
- Reinstate the Context
G. When conducting a CI Interview.
- Open-ending questions
- Examples of CI questions
- Active Listening
- Let them talk
- Encouraging
- Details
- Report everything
- Human senses
H. Weaknesses and Problems of CI.
- Length of time
- Training
- Reverting
I. Examples of CI interviews
- Practice
- Review
- Use and Start CI
INSTRUCTOR: Sergeant Jacqueline Lee Hearon is supervisor of the Economic Crime Task Force and Fraud Unit of the Brevard County Sheriff’s Office. She heads a multi-agency task force and conducts fraud training classes. She instructed for ten (10) years at the Brevard Community College Police Academy. Currently, Sergeant Hearon is a member of the ACFE and is a Certified Fraud Examiner (CFE) and Certified Financial Crimes Investigator (CFCI.)
TARGET AUDIENCE: All members of the criminal justice community (sworn only).
DATES & TIMES:
Thursday, November 6, 2025 – 8:00 am until 5:00pm (Eastern Time)
COST: $224.00 per person (plus $3.00 registration fee + credit card fee if applicable)
LOCATION:
Watertown Massachusetts Police Department
552 Main Street
Watertown, MA 02472
PAYMENT OPTIONS:
• Check made payable to:
TRAINING FORCE USA,7769 McClure Dr Tallahassee, FL 32312
• Purchase Order
• Credit Card payment made online
Cancellations and Substitutions:
• Upon submission of this registration, participants are responsible for payment of this course. Please note that if you do not attend, you are still responsible for payment.
• Substitutions may be made at any time by phone, e-mail or online at the registration site.
QUESTIONS: Phone: 850-556-4544 E-mail: co*******@**************sa.com